Find answers to questions about booking our cleaning services.
Please visit our booking page and fill out the booking form, selecting a preferred date and time for your cleaning appointment. Enter your billing information and complete your payment. You will receive booking confirmation via email and/or text message.
If you would like to reschedule your appointment, please log into your account and visit your appointment details page. Click the menu icon in the top right corner. If rescheduling is enabled for your appointment, you will see a reschedule link. Click that link and select a new date and time for your appointment.
If you are unsatisfied with the service for any reason, please contact us promptly for further instructions. In the event of a re-scheduled clean, it is required to make the arrangement within 2 business days of the original appointment.
Yes, you can tip your cleaner. There is no suggested percentage, whatever feels good to you. Any amount is appreciated.
If you would like to cancel your appointment, please log into your account and visit your appointment details page. Click the menu icon in the top right corner. If canceling is enabled for your appointment, you will see a cancel link. Click that link to cancel your appointment.
No, our rates are fixed and not open to negotiation. The pricing is determined based on the details you provide on our booking page.
If you have additional questions or would like to speak with us before booking our service, please visit our contact page to learn how to reach us.